What can I do?

DIRECT PAYMENT

You can directly and safely take care of your unsettled invoice via your own bank by using iDeal.

VIEW OUTSTANDING AMOUNT

Please log in at our online portal called MY CIB to view your own collection file.

PAYMENT ARRANGEMENT

You cannot pay the amount at once, but want to pay in instalments?

I DISAGREE WITH THE OUTSTANDING CLAIM

Is the amount not right or have you paid already?

IS MY MESSAGE FROM CIB REAL?

What to do if you doubt the authenticity of the message you received? We recommend you to contact CIB.

RECEIVED A MESSAGE FOR ANOTHER RECIPIENT?

Please let us know as soon as possible, so our customer service can implement changes in our systems.
  • Take care of it online

  • Safe payment via iDeal

  • Collection reference

Do you want to speak to someone?

Do you have any questions or are there any ambiguities? Feel free to contact us via 010 – 414 54 44 or send us an e-mail via info@cibincasso.nl.┬áMention your file number in the subject.

Why did I receive a message?

If you have received a reminder from CIB, it is probably because you have an unpaid invoice with a company or organisation that has engaged CIB to collect the outstanding claim from you.